A senior engineer,
available 24/7.
LONS AI™ is the intelligence layer of LONS Fleet Management Ltd — a single assistant that helps customers understand their vehicle, helps technicians document their work, helps advisors communicate clearly, and helps fleet managers see what's next. It learns from your account, never from anyone else's.
Knows your vehicle
Service history, MOT history, advisories, manufacturer schedule, warranty windows and mileage trends — pulled from your LONS Fleet Management Ltd account.
Explains in plain English
Every health-check finding, every invoice line, every warning light translated from workshop terms into language a driver understands.
Predicts what's next
Forecasts upcoming maintenance using age, mileage, schedule and prior repairs — so nothing arrives as a surprise.
One assistant. Every audience.
LONS AI™ adapts to who is asking — a worried driver, a master technician, a service advisor under pressure, a fleet manager planning the month.
Service AdvisorAsk anything
Floating assistant on every page. Symptoms, bookings, prices, opening hours, and account guidance — answered in plain English.
Warning Light LibraryDecoded
Every dashboard light explained — meaning, severity, whether you can drive, and the one-tap booking button when you can't.
Vehicle Health ScoreAI-driven
A 0–100 health score for any vehicle, broken down across engine, brakes, tyres, suspension, cooling, battery and transmission.
Cost EstimatorRealistic UK pricing
Independent-specialist estimates with labour hours, parts, VAT and total — before you book.
Repair LibraryPlain-English explainers
A searchable knowledge base of common repairs and what they really mean for your vehicle.
Technician CopilotInside LONS TECH™
AI-generated inspection summaries, repair notes, labour descriptions and parts recommendations — editable before saving.
Service Advisor AICustomer-ready language
Generate professional estimates, approval requests, collection messages and follow-up emails in a single click.
Predictive MaintenanceThe next 90 days
Forecasts timing belts, brake fluid, coolant, plugs, tyres, suspension and battery from age, mileage and history — so nothing arrives as a surprise.
Health Check TranslatorPlain English
Turns the technical red/amber/green inspection report into clear guidance: what needs attention now, what to watch, what's healthy.
Document IntelligenceRead once. Understand instantly.
Summarises invoices, MOT certificates, health checks and technician reports — pulling out amounts, dates and the action you need to take.
Universal SearchStaff only
Natural-language search across vehicles, jobs, parts, customers and invoices. Scoped to your role. Never shows what you aren't allowed to see.
Fleet IntelligencePredict the next 90 days
Fleet-wide health, downtime, spend forecasts and prioritised actions across every registered vehicle.
What you can ask today.
- ▸“What does this warning light mean — can I still drive?”
- ▸“When is my MOT due and how much will it cost?”
- ▸“Explain my last health check in plain English.”
- ▸“Show me every BMW serviced this month.”
- ▸“Which fleet vehicles need attention in the next 30 days?”
- ▸“Generate a customer-friendly summary of this job.”
Summarises invoices, health checks, inspection reports, MOT certificates and estimate approvals.
Forecasts timing belts, brake fluid, coolant, plugs, A/C, tyres, suspension and battery using age, mileage and history.
Natural-language search across vehicles, jobs, parts and customers — for staff only, scoped to your role.
Architecture prepared for voice input, speech responses and hands-free workshop mode.
Built to integrate future AI providers (OpenAI, Anthropic and beyond) without redesigning the interface.
Your data. Your eyes only.
LONS AI™ can only see what your role is allowed to see — Customer, Technician, Service Advisor, Fleet Manager or Administrator. It never trains on your records and never shares your data outside LONS Fleet Management Ltd.