Introducing LiveTrack™
Your Vehicle.
Visible Every Step
Of The Way.
LiveTrack™ transforms the way customers experience vehicle servicing by providing complete transparency from booking through to collection.
09:41
5G
LiveTrack™
Porsche 911
REC · 00Bay 03 · Cam 2
Reg
LN24 LON
Bay
03
ETA
16:30
Current Stage
Diagnostics Complete
Technician · James Walker · Bay 03
Workshop progress58.0%
Updated 0s ago · auto-sync
Uploads
8 photos · 2 video
10Messages
James Walker
2Approval
£856.20
now · Estimate
Estimate ready for approval
Scroll
The Promise
Complete Transparency.
No Guesswork. No Surprises.
You should never have to phone asking "is my car ready?" Every photograph, every video, every signature and every minute of work is streamed live to your phone — the moment it happens.
The Journey
Seventeen moments.
Captured. Signed. Shared.
- Stage 01 · CompleteBooking Confirmed
- Stage 02 · CompleteVehicle Collected
- Stage 03 · CompleteVehicle Checked In
- Stage 04 · CompleteInspection Started
- Stage 05 · CompleteTechnician Assigned
- Stage 06 · CompletePhotos Uploaded
- Stage 07 · CompleteVideos Uploaded
- Stage 08 · Live nowDiagnostic Complete
- Stage 09Estimate Sent
- Stage 10Customer Approved
- Stage 11Parts Ordered
- Stage 12Repair Started
- Stage 13Quality Control
- Stage 14Road Test
- Stage 15Vehicle Valeted
- Stage 16Ready For Collection
- Stage 17Collected
Live Demonstration
Workshop floor.
In your pocket.
Vehicle, registration, current stage, technician, progress, latest update, messages, approvals and collection time — refreshed in real time, designed with the restraint of a luxury wristwatch.
Vehicle Image
Live Stage
Technician Name
Progress %
Customer Messages
Estimate Approval
09:41
5G
LiveTrack™
Porsche 911
REC · 00Bay 03 · Cam 2
Reg
LN24 LON
Bay
03
ETA
16:30
Current Stage
Diagnostics Complete
Technician · James Walker · Bay 03
Workshop progress58.0%
Updated 0s ago · auto-sync
Uploads
8 photos · 2 video
10Messages
James Walker
2Approval
£856.20
now · Estimate
Estimate ready for approval
See what we see.
In full resolution.
Every fault we discover is photographed and explained on video by the technician handling your vehicle. You decide — with the same evidence we see.
5.2mm remaining
Brake Photographs
2.7mm — replace
Tyre Wear
Worn bush, nearside
Suspension Inspection
2:14 walk-around
Technician Videos
Approvals
One tap.
Workshop responds instantly.
When something is discovered we send photographs, a short video, and a fully itemised estimate. Approve, decline or ask a question — the technician sees your reply within seconds.
Estimate · #LON-24-0418
Front Brake Replacement
Technician is online · viewing your responseSent 14:36 · expires in 23:48
Photo 04 of 08
Front nearside · 14:21▶ Walk-around 2:14
▶ 2:14Technician notes
"Front pads measured at 2.1mm — below the 3mm advisory limit. Discs show lip wear and heat scoring; recommend replacement as a pair. OEM parts in stock."
— James Walker · IMI Level 3 · Bay 03
Itemised estimate
OEM Front Pads · Brembo£186.00
OEM Front Discs (pair) · Brembo£312.00
Brake Fluid · DOT 4£28.00
Labour · 1.5 hrs @ £125/hr£187.50
Subtotal£713.50
VAT · 20%£142.70
Total inc. VAT
Est. completion · Today 16:30
Secured by LiveTrack™ · Itemised quote, no hidden fees
Direct Messaging
Speak to the technician.
Not a call centre.
JW
James Walker
● Online · Bay 03
End-to-end encrypted
James Walker · Technician · 14:08
Good afternoon. Inspection complete — 8 photographs and a short video uploaded explaining our findings.
You · 14:21
Thank you. Reviewing now.
Read · 14:21
James Walker · Technician · 14:24
No rush. Estimate is in your dashboard whenever you're ready.
You · 14:36
Approved. Please proceed with the front brakes.
Read · 14:36
James Walker · Technician · 14:37
Parts ordered. Vehicle will be ready by 16:30.
James is typing
Type a message…
Vehicle Health
Every system.
Honestly graded.
Good
Advisory
Action Required
92%
Overall Health
Excellent Condition
Last assessed · Today 14:08
6 / 8
Systems Passed
2
Advisories
1
Action Items
9,400 mi
Next Service
Tyres
Front 2.7mm
Advisory55%
Brakes
Replacement advised
Action Required22%
Battery
12.6v · Healthy
Good92%
Suspension
No play detected
Good92%
Air Conditioning
Regas due
Advisory55%
Exhaust
Sealed · Pass
Good92%
Steering
Within tolerance
Good92%
Fluids
All levels OK
Good92%
Digital Documents
Every record. Kept forever.
PDF
LONS Fleet Management Ltd
Unit 1A · Barton Hill Trading Estate · Bristol BS5 9RD
0117 427 3457 · accounts@lons2024.com
0117 427 3457 · accounts@lons2024.com
Ref
INV-2026-04188
VAT Invoice
Vehicle
2023 Range Rover Sport
Reg
LN24 LON
Brake disc set — front (Brembo)£284.00
Brake pads — front (OEM)£112.00
Labour — 2.4h @ £140£336.00
Consumables & sundries£18.50
Subtotal£750.50
VAT 20%£150.10
Total Due£900.60
Signed by Technician
J. Walker
IMI Level 3 · ID 04188
Issued
28 Jun 2026 · 14:32
INV
VAT Invoice
Issued 28 Jun 2026 · LN24 LON
Digitally signed · Verified
PDF
LONS Fleet Management Ltd
Unit 1A · Barton Hill Trading Estate · Bristol BS5 9RD
0117 427 3457 · accounts@lons2024.com
0117 427 3457 · accounts@lons2024.com
Ref
SVC-2026-04188
Service Report
Vehicle
2023 Range Rover Sport
Reg
LN24 LON
Signed by Technician
J. Walker
IMI Level 3 · ID 04188
Issued
28 Jun 2026 · 14:32
SVC
Service Report
Issued 28 Jun 2026 · LN24 LON
Digitally signed · Verified
PDF
LONS Fleet Management Ltd
Unit 1A · Barton Hill Trading Estate · Bristol BS5 9RD
0117 427 3457 · accounts@lons2024.com
0117 427 3457 · accounts@lons2024.com
Ref
INS-2026-04188
Digital Inspection
Vehicle
2023 Range Rover Sport
Reg
LN24 LON
Brakes
Tyres — Front
Suspension
Battery 12.6v
Lights
Air Con
OverallAdvisory · 92%
Signed by Technician
J. Walker
IMI Level 3 · ID 04188
Issued
28 Jun 2026 · 14:32
INS
Digital Inspection
Issued 28 Jun 2026 · LN24 LON
Digitally signed · Verified
PDF
LONS Fleet Management Ltd
Unit 1A · Barton Hill Trading Estate · Bristol BS5 9RD
0117 427 3457 · accounts@lons2024.com
0117 427 3457 · accounts@lons2024.com
Ref
VHC-2026-04188
Vehicle Health Check
Vehicle
2023 Range Rover Sport
Reg
LN24 LON
Brakes
Tyres — Front
Suspension
Battery 12.6v
Lights
Air Con
OverallAdvisory · 92%
Signed by Technician
J. Walker
IMI Level 3 · ID 04188
Issued
28 Jun 2026 · 14:32
VHC
Vehicle Health Check
Issued 28 Jun 2026 · LN24 LON
Digitally signed · Verified
PDF
LONS Fleet Management Ltd
Unit 1A · Barton Hill Trading Estate · Bristol BS5 9RD
0117 427 3457 · accounts@lons2024.com
0117 427 3457 · accounts@lons2024.com
Ref
WAR-2026-04188
Parts & Labour Warranty
Vehicle
2023 Range Rover Sport
Reg
LN24 LON
Signed by Technician
J. Walker
IMI Level 3 · ID 04188
Issued
28 Jun 2026 · 14:32
WAR
Parts & Labour Warranty
Issued 28 Jun 2026 · LN24 LON
Digitally signed · Verified
PDF
LONS Fleet Management Ltd
Unit 1A · Barton Hill Trading Estate · Bristol BS5 9RD
0117 427 3457 · accounts@lons2024.com
0117 427 3457 · accounts@lons2024.com
Ref
MOT-2026-04188
MOT Certificate
Vehicle
2023 Range Rover Sport
Reg
LN24 LON
Test ClassClass 4
Test Number7821 4408 0192
Mileage24,118 mi
Expires27 Jun 2027
Pass
Signed by Technician
J. Walker
IMI Level 3 · ID 04188
Issued
28 Jun 2026 · 14:32
MOT
MOT Certificate
Issued 28 Jun 2026 · LN24 LON
Digitally signed · Verified
The Archive
Every record.
Protected forever.
Every photograph, video, estimate, inspection, signature, invoice, message and approval is permanently archived inside LiveTrack™ — accessible to you, and you alone, for the lifetime of your vehicle.
Photographs
Time-stamped and tied to the technician.
Videos
HD walk-arounds captured at the bay.
Estimates
Itemised, signed, and customer-approved.
Inspections
Digital health checks with results graded.
Signatures
Customer and technician — cryptographically bound.
Invoices
VAT-compliant. Issued and archived in seconds.
Messages
Every conversation preserved in context.
Approvals
Decision trail with timestamp and IP.
Service Records
Lifetime vehicle history — searchable forever.
0+
Photographs Uploaded
0+
Digital Reports Issued
0%
Customer Satisfaction
0/7
Live Updates
0
Service Stages Tracked
0%
Paperless
Trust Layer
Encrypted Cloud Storage
AES-256 at rest. TLS 1.3 in transit.
Digital Signatures
Tamper-evident, cryptographically verified.
Time-Stamped Records
Every action sealed to the second.
Permanent Vehicle History
Records archived for the life of the vehicle.
Instant Customer Access
Sign in and retrieve any record, any time.
Technician Verified
Every entry signed by an IMI-qualified technician.
OEM Parts Tracking
Part numbers, batch codes, supplier of record.
ISO 27001 aligned infrastructure·UK data residency·GDPR compliant
Why Customers Love LiveTrack™
An experience designed
around the customer.
01
No chasing updates
The information you would have phoned for is already on your screen.
02
Complete transparency
Every finding is photographed. Every cost is itemised.
03
Approve repairs instantly
One tap from your phone. No queueing on a call.
04
Permanent service history
Every record archived to your account — forever.
05
Digital communication
Message the technician handling your vehicle directly.
06
Peace of mind
You are never wondering. You are always informed.
Fleet LiveTrack™
An entire fleet.
On a single screen.
Fleet managers monitor every vehicle in real time — current status, approvals queue, compliance, downtime, full service history per asset.
Fleet Console · Region SE-1 Live
12
—Vehicles On Site
of 14 active
4
▲Approvals Pending
avg response 7m
87
▲Reports Completed
this week
9
—Technicians Online
across 3 bays
146
▲Active Customers
viewing LiveTrack™
78%
—Workshop Occupancy
11 / 14 bays
LN24 LON
Service · 67%
ETA 16:30
just now
MX73 BVK
Awaiting Approval
ETA —
1m ago
GH22 NRT
MOT · Ready for Collection
ETA Today
2m ago
RV24 PRT
Diagnostics · 31%
ETA 17:45
3m ago
BX72 KLM
Quality Control
ETA 16:10
4m ago
Last sync · 2.4s agoAll systems operational
The Difference
Then. And now.
Traditional Garage
- Phone calls
- Paper invoices
- No updates
- Guesswork
- Lost records
- Voicemail tag
LONS Fleet Management Ltd LiveTrack™
- Real-time updates
- Digital records
- Photos & videos
- Live approvals
- Permanent archive
- Direct messaging